Please read these terms before using the website or coaching services. These terms apply to the website, the free private assessment, and the CFT Method — Corporate Fatloss Transformation Method.
1. The Agreement
These terms form an agreement between you (“Client”, “applicant”, or “you”) and the service provider identified in your written enrolment confirmation, operating under the brand REFYNE Performance (“REFYNE”, “we”, “us”, or “our”). By using the website, requesting an assessment, or purchasing coaching, you agree to the terms that apply to that activity.
2. Eligibility
You must be at least 18 years old and legally capable of entering an agreement. You must provide accurate information and must not book or purchase on behalf of another person without authority. We may decline an assessment or enrolment where the service is unsuitable, outside our scope, or cannot be delivered safely.
3. Description of Services
REFYNE Performance provides private, personalised coaching through the CFT Method — Corporate Fatloss Transformation Method. It is designed for busy Indian professionals and business owners who want to reduce body fat, improve energy, rebuild strength, sleep better, and remain consistent through work, travel, Indian food, family responsibilities, and stressful weeks.
The 90-day service includes personalised programme design, a custom training plan, nutrition structure, blood-work review for coaching context, one private coaching call each week, one mandatory formal check-in each week, measurements and progress photographs every four weeks, and daily guidance through a dedicated WhatsApp coaching group. Blood-work review is educational and does not diagnose, treat, or replace advice from a qualified healthcare professional. Your exact start date, benchmarks, fees, and payment options are confirmed before enrolment.
4. Free Assessment and Booking Flow
The first step is a free private assessment. No payment is required to request or attend it. During the assessment, we review your current routine and constraints, identify priorities, outline a useful personal 90-day CFT direction, and decide together whether private coaching is a suitable fit.
Every attendee is intended to receive useful direction whether or not they purchase. Booking an assessment does not guarantee acceptance into coaching and does not oblige you to enrol.
5. Enrolment, Fees and Payment
If both sides decide to proceed, the coaching scope, fee, payment schedule, start date, and any special terms will be confirmed in writing before payment. Prices are not published in these terms. Unless expressly agreed in writing, enrolment is for the stated coaching period and does not renew automatically.
Amounts are due according to the written enrolment confirmation or invoice. Failure to pay an amount when due may delay the start date or suspend coaching after reasonable notice. Any taxes or charges required by law will be shown or handled as applicable.
6. Coaching Delivery and Communication
Your personalised plan begins after you submit the onboarding form, requested progress photographs and movement videos, and required blood-work reports. Coaching is delivered remotely. One private coaching call and one formal check-in take place each week, with measurements and progress photographs submitted every four weeks.
Programme communication, daily accountability, check-ins, and updates are kept in the dedicated WhatsApp coaching group so the coaching record remains in one place. Personal messages may be redirected to that group. WhatsApp support is not an emergency or medical service, and reasonable response windows and communication boundaries may apply.
7. Client Responsibilities
You are responsible for:
- providing accurate information about your circumstances, experience, restrictions, injuries, medication, and relevant professional advice;
- completing the agreed training, nutrition, tracking, and weekly check-in actions;
- communicating difficulties, pain, adverse symptoms, schedule changes, or barriers promptly;
- using reasonable judgment, following safety instructions, and stopping any activity that causes pain or concerning symptoms;
- attending agreed sessions or giving reasonable notice when rescheduling is needed; and
- obtaining appropriate medical clearance or advice where necessary.
Coaching provides structure, education, feedback, and accountability. Your choices, execution, and results remain affected by factors outside our control.
8. Medical and Health Disclaimer
REFYNE Performance, the CFT Method, and guidance from Ratan Shetty do not diagnose, treat, cure, or prevent disease and do not replace care from a qualified healthcare professional.
Consult an appropriately qualified healthcare professional before changing diet, exercise, supplements, or lifestyle—especially if you have a medical condition, take medication, are pregnant, have an injury, or are recovering from treatment or surgery. Seek urgent medical help for emergencies. We do not guarantee hormone levels, testosterone changes, laboratory results, or medical outcomes.
9. Progress Review and Refund Eligibility
Coaching fees are non-refundable and non-transferable except under the refund conditions stated here, in the Refund Policy, or where applicable law requires otherwise.
A refund will be considered only if no measurable progress is observed after 8–10 weeks despite full adherence to the agreed plan. Eligibility requires consistent completion of the training and nutrition plan, mandatory weekly check-ins and updates, submission of required progress records, and open and honest communication with the coach. Missing check-ins or material lack of adherence voids eligibility.
All refund decisions are made by REFYNE Performance after review of the coaching record. No testosterone level, blood-test result, medical outcome, or result shown in a testimonial is guaranteed.
Full request steps, exclusions, and processing terms are in the Refund Policy, which forms part of these terms.
10. Copyright and Intellectual Property
The website, CFT Method framework, training material, written guidance, templates, graphics, audio, video, and other original resources are owned by or licensed to REFYNE Performance or its service provider. Enrolment gives you a limited, personal, non-exclusive, non-transferable right to use materials for your own coaching journey.
You may not sell, license, copy for commercial use, redistribute, repost, publish, reverse-engineer, share with third parties, or create competing materials from protected content without written permission. Client-owned personal information and media remain subject to the Privacy Policy and any separate permission granted for testimonials.
11. Acceptable Use
You must not misuse the website or service, attempt unauthorised access, introduce malicious code, scrape or systematically copy content, impersonate another person, harass staff or clients, share access or confidential material, or use the service for unlawful, competitive benchmarking, syndication, or reverse-engineering purposes.
12. Changes to Services and Fees
We may improve, replace, or discontinue website features or future service offerings. Changes will not remove material coaching already purchased without a reasonable substitute, credit, or remedy required by the written agreement or applicable law. Changes to future pricing do not alter an already confirmed fee unless both sides agree in writing.
13. Third-Party Services
Booking, video calls, messaging, hosting, analytics, payment, and other functions may rely on third-party services. Their availability and separate terms are outside our control. We will take reasonable steps to choose appropriate providers but cannot guarantee uninterrupted third-party service.
14. Results and Service Availability
Individual results vary with starting point, consistency, medical history, lifestyle, adherence, and other factors. Testimonials and before-and-after examples describe individual experiences and are not promises of typical or guaranteed results.
Except for the progress-review refund terms and rights that cannot legally be excluded, services and website content are provided on an “as available” basis without a guarantee of uninterrupted access, error-free third-party tools, or a specific health, fitness, body-composition, or performance outcome.
15. Limitation of Liability
To the maximum extent permitted by applicable law, we are not liable for indirect, incidental, special, or consequential loss arising from use of the website or coaching. Nothing in these terms excludes liability that cannot lawfully be excluded. Where liability may lawfully be limited, our aggregate liability connected with the relevant coaching engagement will not exceed the coaching fees you paid for that engagement.
16. Indemnity
To the extent permitted by law, you agree to compensate and hold harmless REFYNE Performance, its service provider, and their personnel from third-party claims, losses, or reasonable costs caused by your unlawful misuse of the service, material breach of these terms, infringement of another person’s rights, or deliberate misrepresentation. This does not apply to the extent a claim was caused by our own breach, negligence, or unlawful conduct.
17. Suspension, Cancellation and Termination
You may ask to end coaching at any time, but fees already paid are handled under the Refund Policy, the written enrolment confirmation, and any mandatory rights under applicable law. Any pre-start cancellation terms will be stated clearly in the written enrolment confirmation before payment.
We may suspend or end service for non-payment, abusive conduct, serious safety concerns, unlawful use, repeated non-cooperation, or material breach. Where reasonable, we will explain the issue and allow an opportunity to remedy it. If we cannot deliver material undelivered coaching for reasons within our control, we will provide an appropriate remedy for the undelivered portion.
18. Events Beyond Reasonable Control
Neither side is responsible for delay caused by events beyond reasonable control, including serious illness, natural disaster, government action, widespread network failure, or disruption to essential third-party services. Both sides will act reasonably to reduce the impact and reschedule or adapt delivery where possible.
19. Governing Law and Disputes
These terms are governed by the applicable laws of India. Subject to mandatory consumer rights and any required dispute process, disputes will be heard by the courts having lawful jurisdiction over the service provider identified in the written enrolment confirmation.
Before starting formal proceedings, please contact us so both sides can try in good faith to resolve the issue directly.
20. Changes, Severability and Entire Agreement
We may update website terms prospectively by publishing a revised version and effective date. Material changes affecting active coaching will be handled according to the written enrolment agreement and applicable law. If one provision is unenforceable, the remaining provisions continue. A failure to enforce a term once is not a waiver.
These terms, the Privacy Policy, Refund Policy, and written enrolment confirmation form the entire agreement about the relevant service unless both sides agree otherwise in writing.
21. Contact
Questions about these terms can be sent to getfitwithratan@gmail.com. The legal name and service address applicable to a paid engagement will be stated in the written enrolment confirmation.